Field operations involve many moving parts – attendance, leave, forms, locations, reports and day-to-day communication. As teams grow, even small improvements in these workflows can make a significant difference to how easily managers can stay on top of operations.
Over the past few months, we’ve been working on improving some of the core workflows in Noicely – making existing features easier to use, adding more flexibility where teams need it, and improving the overall experience across web and mobile.
Here’s a look at what’s new in Noicely FieldOps.
⚙️ Configure Company Settings and Org Policies
We’ve added new configuration options and improvements to help administrators tailor the Noicely experience to their organisation’s structure, attendance rules, and working schedules.
🏢 Company Settings
Administrators can now configure key operational settings for each company from a single interface.
With Company Settings, admins can:
- Set work schedules for individual days, including start/end times and late or early tolerances
- Control login access by disallowing multiple logins where required
- Manage Attendance & Location settings, including reporting, alerts and timings
⭕️ Geofence Policy
Administrators now have more flexibility in defining where employees can mark attendance.
- Set different rules for Punch In and Punch Out
- Choose whether employees can punch in from any location, any registered geofence, an assigned geofence, or outside an assigned geofence
This makes it easier to configure attendance rules based on how different teams and locations operate.
📅 Leave Policy
The Leave Policy module now has a new interface and supports different policies for different sub-companies or branches.
- Create separate leave policies for each sub-company
- Manage leave allocation and other policy settings from the updated interface
🏖️ Holiday Calendar
Manage holidays across different sub-companies from a central calendar.
- Add, remove and view upcoming holidays
- Maintain location-specific holiday calendars
📋 Dynamic Forms for Field Data Collection
This update brings a refreshed Forms interface along with ways to make forms more flexible to your organization’s specific requirements.
📝 New Forms UI
The Forms interface has been updated to make form creation and management easier to navigate.
⏭️ Conditional Fields
Forms are now dynamic and can adapt to the information entered by the field employee.
With conditional fields, administrators can configure fields to appear or behave differently based on previous responses. This helps keep forms relevant to the task instead of showing every field to every user.
For example, a service inspection form can show additional questions only when a particular issue is reported.
🧑💼 Customer-Linked Fields
Customer information can now be connected more closely with forms.
When a customer is selected, relevant customer information can be used within the form, reducing repetitive data entry and making it easier to associate field activity with the right customer.
📈 Custom Data
Forms can also work with custom data, giving organisations more flexibility to structure the information they collect based on their own processes.
Together, these improvements make it easier to build forms that match how different teams actually work in the field.
📆 Get a Complete View of Employee Attendance
We’ve enhanced both the Attendance Dashboard and Attendance Reports to make it easier for managers to monitor attendance, understand employee working patterns, and access detailed records when needed.
📊 Attendance Dashboard
The updated dashboard is available on both web and mobile, giving managers a quick overview as well as detailed employee-level information.
- Calendar View provides a day-by-day view of employee attendance at a glance
- Summary View provides an overview of attendance for the selected period
- View key metrics such as present, absent, on leave, week-offs, working hours, late punch-ins and distance travelled
- Select an employee to view detailed information such as punch-in/out times, hours worked and other insights
- Mobile users can access attendance information without needing to switch to the web dashboard
📊 More Detailed Attendance Reports
Attendance Reports have also been enhanced to provide a more complete view of employee attendance over a selected period.
Reports now include additional metrics such as:
- Total week-offs and holidays
- Total half-day and full-day leaves
- Number of late punch-ins and early punch-outs
- Total late and early time
- Total working hours and distance travelled
Any changes made to attendance from the dashboard are also reconciled in the reports, helping keep the dashboard and exported attendance data consistent.
Why this helps
Managers can now move from a quick overview → employee-level details → detailed attendance report without having to piece information together from different places. This makes the process of reviewing attendance, identifying exceptions, and preparing records much easier.
📱Simpler Way to Set Up Device Compliance
Getting devices ready for field tracking can involve several settings and requirements.
We’ve added an in-app Device Compliance Setup Guide to make the setup process easier to follow and help administrators understand the steps required to get devices ready for use.
👤 Face Verification for Attendance
Admins can now prevent buddy punch-in and ensure that attendance is being marked by the right employee. The new Face Verification feature in Noicely compares the photo captured during punch-in with the employee’s registered photograph. Managers can quickly identify verified, mismatched, or failed face recognition attempts.
This can be particularly useful for organisations with distributed field teams.
✅ Faster, Smoother Day-to-Day Experience
Along with feature updates, we’ve also made several improvements to the overall Noicely experience.
🔹 Faster Loading
We’ve made performance improvements across the platform to reduce loading times and make everyday navigation faster.
🔹 Faster Message Sending
Messages can now be sent faster, helping teams communicate with less delay during their day-to-day operations.
🔹 Better Chatroom Experience
New chatrooms with no messages now display a prompt encouraging users to start a conversation, making it clearer what to do when entering a new chatroom.
🔹 Upgraded Location Tracking on Mobile
The Location Dashboard on mobile has received feature additions and UI improvements to make it easier for managers to monitor field teams from their phones.
🔹 Cleaner Reports
The updated interface provides a cleaner experience for managers who regularly work with different reports.
Book a Demo and Get Started
These updates are another step in making FieldOps the most reliable partner for managing your field teams. Try them out, share your feedback, and keep an eye out for even more improvements in the months ahead!
If you would like help setting up any of these features for your team, our team is here to assist.
